The perfect question deserves a perfect answer. Please view our COVID-SAFE Rides
Choosing safe, reliable and trustworthy drivers for your precious cargo is what we spend most of our time doing. Our drive team consist of top notch professional drivers, teachers, nanny, baby sitters, daycare owners and parents just like you! Drive team members will provide the proper child safety and special care that every child or senior needs.
All of our Drive Team Members must meet the following criteria
You have 2 choices:
ABSOLUTELY! So long as you meet the max amount of riders per vehicle.
Certainly! Please be advised of the following:
JumpRydz drivers do not handle newborns, an adult attendant is required on a newborn ride.
Great question! We've got a great answer! Our "How To" process can be found HERE
JumpRydz offers parents the SET-AND-GO experience, where you can pre-schedule up to 10 rides in advance
JumpRydz has you covered! Families with multiple kids at multiple locations can definitely be accommodated. However, please be mindful of the max amount of passengers per vehicle.
YEP! [just keep in mind rides are not considered “booked” until an available driver confirms your ride request
You can cancel your ride, however you may incur a cancellation fee according to our Fare Schedule
If your ride is pre-scheduled, cancel it and request a new ride accordingly. If your ride is active, contact the driver in app.
This process happens automatically. Any driver you give a 5 Star rating to is automatically added to your “Favorite Drivers” in your app. Once you request a ride, it is sent out to your Favorite Drivers 1st. If they are not available the request will be dispatched to other available drivers.
You certainly can right in the app
Promos are automatically added to the app. So long as your ride meets the parameters it will be applied. Special Coupons will be announced in our email blast. Be sure to sign up for
The best way to get an estimate is to download our app. You can also view our Fare Schedule.
Absolutely! However wheelchairs and walkers must be portable, collapsible and no more than 40lbs as the driver will fit this in the trunk of their vehicle. Be advised there is an additional charge for this.
ASSISTANCE IS HERE! Drivers can wait at doctors appointments, help with groceries etc. Waiting fares will apply.
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We will be launching our re-opening soon. We have some great new features and can't wait to announce them!
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